Our People & Values

Mark brings decades of industrial sales experience, extensive technical knowledge, and a genuine passion for solving customer problems. He's known for building long-term relationships and consistently delivering the right parts at the right time.

Steve has been a cornerstone of IDI's sales team for years. His technical knowledge and straightforward communication style make him a go-to resource for customers navigating complex procurement challenges.

Jason is dedicated to making sure every customer interaction counts. He brings energy, follow-through, and a sharp understanding of what industrial buyers actually need to get the job done.

Alex brings a practical depth to sales rooted in years of firsthand warehouse and operations experience. His background in inventory and fulfillment gives him a clear understanding of lead times, stocking, and what it genuinely takes to get orders out correctly and on time. He still steps in on the operations side when needed, and that ground-level perspective carries through in how he works with customers.

Ryan drives IDI's growth by identifying new markets, building strategic partnerships, and expanding our reach in industrial sectors throughout Michigan. He's always looking for the next opportunity to add value.

Alison keeps the sales team running efficiently behind the scenes, handling the details that let the team stay focused on building customer relationships. From order coordination to day-to-day support, she plays a central role in moving opportunities forward.

Ashley bridges the gap between sales and operations, actively identifying new revenue opportunities through expanded sales channels and close collaboration with IDI's network of partnered distributors. She plays a direct role in growing the business beyond its existing footprint.

One of IDI's longest-tenured team members, Dawn has been part of the company since its earliest days. She leads the day-to-day operational rhythm of the office, and her institutional knowledge is woven into how IDI functions at every level.

Rachael supports IDI's executive leadership with the coordination, communication, and organizational management that keeps the leadership team moving efficiently. She's a trusted resource across departments and a core part of how the company operates day to day.

Carington sits at the intersection of sales and operations, serving as a key point of contact for customers from first inquiry through fulfillment. She keeps the customer experience sharp at every touchpoint, making sure nothing falls through the cracks between the sales floor and the warehouse.

Riley leads IDI's growth strategy and operational improvements. By combining data-driven insights with hands-on execution, he helps the team scale efficiently and keeps IDI moving forward.